Deluxe Suite w/Sofa-Bed, Terrace & Pool

Positive: Just the neighborhood. Negative: They don’t have parking lot. We had to park out in the street. The sofa bed is broken, so one of us needed to sleep in the car. Chair broken as well. Flies protection in the windows is broken. The worst is the smell in the bathroom. Just opening the door of the bathroom was very bad…. BUT the worst was to open the glass door in the shower. Nauseating smell. It was hard to get in touch with someone for support. I needed to get back with booking.com to solve my problems with access codes for the elevator. The phone they have for support is just not working. No one answered their phone. Their security staff is AWESOME, but at the very end there is no support. No one helped me to change sofa bed nor chair. And just to add something, the walls in the building are not thick enough. My neighbor was having sex and she screamed too loud. This is not the first time listening sexual noises, but I traveled this time with my daughters…. Not a nice experience at all.

微妙 Positive: アメリカ領事館に近い Negative: チェックイン時にBooking.comの予約ではセキュリティで引っかかり入れない。連絡し送られてくるコードを使う必要があり、言葉が通じないスタッフとのやりとりで疲弊した。 ソファベッドが壊れて使えない。 ゴキブリが大量 お風呂の排水の匂いがひどく、部屋中が汚水の匂いになっていた 窓は少し開いているが自分で開閉できない

No lo recomiendo Positive: Es buena zona, buena infraestructura pero le falta atención personalizada. Negative: No hay quien resuelva problemas, había. Cucarachas, se equivocan en asignar departamento y no se hacen responsables. No es eficiente su atención en línea y no hay quien te ayude en el lugar.

El internet dentro de la habitación es MUY DEFICIENTE no logrando abrir ninguna aplicación. Positive: La localización es fabulosa, uno puede acceder al inmueble a través de 2 puertas y con el registro previo a la llegada y el biométrico la entrada es sumamente fácil. La cerradura de la habitación me costó trabajo abrirla, pero cuando comprendí cómo funcionaba no tuvo ningún problema. Negative: Nosotros viajamos con carro y como el lugar no tiene estacionamiento fue necesario que nuestro vehículo quedara en la calle con la bendición de Dios.

Negative: How complicated it’s to check in they don’t clean the rooms until u check out we got a room w roaches the ac didn’t work they didn’t clean it there were hairs in the bathroom the pool has broken tiles which they don’t mention but have a paper to enter in your own risk instead of fixing it they didn’t give us the correct password for the internet it said it includes toiletries but it doesn’t the cup for ur brush is full of hairs it’s disgusting they have left us a open packet of coffee then the other room the fridge still have things from the people before us